Cloud 9 Heat & Air was awarded the 2025 Mitsubishi Diamond Contractor of the Year!
North Idaho winters don’t wait for a broken furnace to catch up. Cloud9 HVAC brings dependable heating, cooling, and air quality solutions to homeowners in Sandpoint and the surrounding Lake Pend Oreille communities, built to handle the temperature swings that come with life at this elevation.
Our technicians are licensed, insured, and trained to handle everything from routine tune-ups to full system installs. We combine technical expertise with straight answers, so you always know what your home actually needs before we start any work.
Whether you’re replacing an aging propane furnace, adding a ductless heat pump to a cabin without ductwork, or need fast repair before the next cold front rolls in, Sandpoint homeowners count on Cloud9 to get it right the first time.
Sandpoint summers bring more heat than people expect, especially with the lake humidity. We install central AC and ductless options sized for your home, so you're cooling the rooms you actually use instead of overpaying to run a system built for a bigger house.
North Idaho winters aren't forgiving of a furnace that's on its last leg. We handle everything from replacing an old unit before it fails to full new installs, using trusted brands built to hold up through a real Sandpoint winter.
A lot of Sandpoint properties, lake cabins, older farmhouses, additions, were never built with ductwork. Ductless heat pumps solve that, and as a Mitsubishi Diamond Contractor, our team installs and services these systems at a factory-trained level.
Nobody wants a cold shower in January. Whether you're replacing an old tank or switching to tankless, we size and install your water heater so it actually keeps up with your household, no guesswork.
For new or outdated systems, we provide full HVAC installations tailored to your home. We assess your space, design an efficient system, use top brands, and ensure peak performance for lasting comfort and reliability.
EXCELLENT Based on 21 reviews Posted on Google Rachel JallitsTrustindex verifies that the original source of the review is Google. Mike and Ryan installed our central AC and ADU mini-split a few weeks ago. Overall, a fantastic and smooth experience. Mike was incredibly patient with my many HVAC questions and stands behind his work! The mechanical inspector noted their work looked top notch and did a clean installation. They went above and beyond to ensure the concrete pad was shored up with an extra wood slat and minimal sheet rock cuts to run electrical from our utility room to the crawl space. Would highly recommend to anyone who is looking for either central AC or mini splits. Thank you Mike and Ryan - we’ve been staying cool this summer!Posted on Google Christian PetersenTrustindex verifies that the original source of the review is Google. Great team! Great Service! Great Price! I couldn’t be happy with my heat pump install by Cloud 9. Do not hesitate to use them for all your heat and HVAC needs!Posted on Google albert nguyenTrustindex verifies that the original source of the review is Google. We are very happy with the installation of a heat pump through Cloud 9. Looking for HVAC installation is extremely stressful, and Brent was considerate and patient with his explanations of the process. A big reason we went with Cloud 9 was because of their installation. They were not rushed and weren't just "slamming in" a new heat pump in less than a day to move onto a new project. They took their time so that they could provide a high quality installation with attention to detail. The whole team of Brent, Mike, and Ryan were really great to work with!Posted on Google Richard GibsonTrustindex verifies that the original source of the review is Google. I hired Cloud 9 to do my heat pump installation on my house. These guys came as a recommendation and I was very impressed all the way around with them. Hands down these were my favorite contractors I've worked with to date. Excellent communication, and punctual! Brent was easy to work with and Mike and Ryan were also super nice and fantastic - the entire team knows what they're doing. (Also these guys came in at the lowest bid!) Would hire them again for install and will be using them to service my heat pump in the future. (And yes, Brent is right.. you DO want the Mitsubishi Hyper Heat! - the thing is incredible)Posted on Google Michael BorodkinTrustindex verifies that the original source of the review is Google. I had a great experience working with Brent at Cloud 9 during the quote process. He was incredibly honest, flexible, and truly focused on finding the best solution for our needs rather than just making a sale. He took the time to explain my options and answer my questions to ensure we understood what would work best for our home at the right price!Posted on Google Michael ManneryTrustindex verifies that the original source of the review is Google. Brent from Could9 provided a reasonable $$$ and professional proposal he also gave detailed explanation of work that needed to be done. They discussed my needs and help me make a choice on a Mitsubishi heating and air system for my house. Mike came and assessed one more time before the work started. They installed the air handler and duct work in the attic for my SFR. Mike Ryan and Brent were extremely nice and willing to explain as the install was happening. I made the right decision using Cloud9. I am very happy and would recommend them for heating and cooling needs.Posted on Google Usha PudasainiTrustindex verifies that the original source of the review is Google. It was a great smooth experience starting from getting quotes to the job completion. Brent, and Mike were easy to communicate with and understood how we would like the installation done. Mike came up with some good recommendations which we really appreciated. We are ready for summer. Thank you Mike, Brent and Ryan.Posted on Google Dorothy GormanTrustindex verifies that the original source of the review is Google. Within the past 3 months I have had Brent and his team install both a new hot water heater and a new Mitsubishi heat pump at my house. I am extremely happy with both. Brent is great to work with - he is both responsive and flexible. The quotes / rates he provided were super competitive. His team of installers are great guys and did exceptional work. I have already referred Brent to several friends and family members and highly recommend Cloud 9 to anyone looking for HVAC services or a new hot water heater. I can assure you, you will be very pleased!Posted on Google Gunnar ConleyTrustindex verifies that the original source of the review is Google. Brent and his crew of installers, Mike and Ryan, were exceptional in their work replacing our oil furnace with a Mitsubishi Heat Pump system. Brent was highly communicative, transparent and honest. Mike and Ryan were personal and professional and made the install process seem like easy work. I highly recommend Cloud 9 to anyone looking for HVAc services and I will definitely use them again in the future.Posted on Google Daniel OrvikTrustindex verifies that the original source of the review is Google. I just called Brent and Mike and they spent the time on the phone with me to diagnose my problem and advise me as much as possible over the phone. This is totally different from the company that actually installed my unit (zero help, terrible availability, no empathy). I will definitely be using this company in the future for the upgrade. Thank you so much, Cloud 9.
We start every project with a no-pressure consultation. Our experts take the time to listen, evaluate your home, and explain your options clearly. No confusing jargon — just honest recommendations designed around your comfort and budget.
Every home is different, which is why we design heating and cooling solutions specifically for your space. From ductless mini-splits to high-efficiency furnaces and AC units, we create systems that maximize comfort while reducing wasted energy.
Our certified technicians handle each installation with precision and care. We don’t just swap out equipment — we calibrate, test, and fine-tune your system for peak performance. Expect professional results with a personal touch that makes the process easy and worry-free.
Upgrading to an energy-efficient system often comes with incentives. We guide you through available rebates, tax credits, and financing options so you can save more while investing in your comfort. Lower monthly bills and upfront savings mean your new system pays off faster.
Our relationship doesn’t end when the installation is complete. With ongoing maintenance, quick response service, and expert advice whenever you need it, you can count on long-term support. With Cloud9 HVAC, you don’t just get new equipment — you get a partner committed to keeping your home comfortable for years to come.
Every HVAC system we install is handled with precision and attention to detail.
If something doesn't feel right, we make it right.
As a Mitsubishi Diamond Contractor, our team brings top-level factory training and industry recognition to every job in Sandpoint.
Not every HVAC company serving North Idaho carries the same credentials. Cloud9 Heat & Air was named the 2025 Mitsubishi Diamond Contractor of the Year, a title held by only a small number of dealers nationwide, which comes with factory-level training, priority access to parts, and extended manufacturer warranties for our customers. We’re also a proud American Standard partner, meaning the systems we recommend for Sandpoint homes are built to a rigorous brand standard, not just whatever’s on the truck. When you hire Cloud9, you’re getting a team that manufacturers themselves have vetted as among the best in the region, now bringing that same standard to North Idaho.
From ductless systems to full furnace installs, our gallery shows real projects across Seattle and surrounding communities.
Cost depends on your home’s size, the system type, and ductwork condition. Many Sandpoint homeowners see furnace installs starting around a few thousand dollars, with heat pump and full HVAC installs running higher. We give you a fixed quote after a free in-home assessment, no surprise charges later.
Most single-system installs, like a furnace or heat pump, take one to two days. A full HVAC system with new ductwork can take three to five days. We’ll give you an exact timeline during your consultation.
Yes. Ductless mini-splits are one of our most requested installs for lake cabins, additions, and older North Idaho homes without existing ductwork. We’re a Mitsubishi Diamond Contractor, so you’re getting factory-level training on the systems we install most.
Yes. Every technician on our installation crew is licensed, insured, and trained on the brands we carry.
Yes. Cloud9 Heat & Air was named the 2025 Mitsubishi Diamond Contractor of the Year, Mitsubishi’s highest dealer certification. It means our installers get direct factory training, and our customers get access to extended manufacturer warranties most contractors can’t offer.
We hold Diamond Rated status with Mitsubishi Electric and are an American Standard partner, certifications only a small number of contractors in the region carry. That means factory-trained installs and stronger warranty coverage on the systems we put in.
We offer comprehensive HVAC services, including air conditioning installation and repair, heating solutions, heat pump services, water heater maintenance, and full HVAC system support for homes and businesses in Sandpoint and the surrounding area.
We prioritize timely service. Most requests are responded to within 24 hours, and emergency HVAC services are available for urgent situations.
Absolutely! We provide free estimates for installations, repairs, and replacements to help you make informed decisions.
Yes — regular maintenance is key to avoiding costly breakdowns. Our seasonal tune-up and maintenance plans include inspections, cleanings, and performance checks that keep your system running smoothly. Preventative care not only extends equipment lifespan but also keeps energy costs low and comfort levels high.
Delivering trusted HVAC solutions across Sandpoint and the surrounding North Idaho communities. At Cloud9 HVAC, we bring reliable heating, cooling, and air quality services to homeowners throughout the Sandpoint area. Whether you’re right in town, out along Lake Pend Oreille, or in Sagle, Ponderay, or Dover, our certified technicians are ready to deliver comfort and care you can count on, backed by integrity, expertise, and factory-level training.
Your home deserves reliable heating, cooling, and clean air… and it starts with one simple step. Fill out the form and our friendly Seattle HVAC team will connect with you quickly to discuss your needs. From the very first call, we provide clear, upfront guidance so you’ll always know what to expect before work begins.
Don’t wait until the next breakdown or heatwave…. start your comfort upgrade today and enjoy peace of mind all year long.