Cloud 9 Heat and Air cloud9heatandair.com Last Updated: April 2026
Overview
These Terms and Conditions apply to your use of the Cloud 9 Heat and Air website and to any services you request or schedule through it. By using this website or contacting us for service, you agree to these terms. If you do not agree, please do not use this site.
Who We Are
Cloud 9 Heat and Air is a licensed HVAC contractor serving the Seattle area and surrounding communities. We specialize in AC installation and replacement, furnace installation and replacement, ductless heat pump systems, mini split systems, HVAC installation and replacement, and tankless water heater installation and replacement.
Quotes and Estimates
Free quotes provided through this website or over the phone are estimates based on the information available at the time. Final pricing is confirmed after an on-site assessment. Quotes are not guaranteed contracts and are subject to change if site conditions differ from what was initially described.
Scheduling and Appointments
Scheduling a service through this website or by phone is a request, not a confirmed appointment, until acknowledged by our team. We will contact you to confirm the date, time, and scope of work. We reserve the right to reschedule in cases of weather, supply delays, or circumstances beyond our control. We will always communicate any changes as early as possible.
Service Work
All installation and replacement work is performed by our licensed technicians in accordance with local building codes and manufacturer specifications. Any work outside the originally agreed scope will be communicated and approved before proceeding. We are not responsible for pre-existing conditions in your home that affect the performance of installed equipment.
Permits and Compliance
Where permits are required for HVAC or water heater work in the Seattle area, we will advise you and handle the process where applicable. Permit fees, if applicable, are the responsibility of the property owner unless agreed otherwise in writing.
Warranties
Equipment warranties are provided by the manufacturer and are subject to their terms and conditions. Workmanship warranties cover the installation labor and are outlined at the time of service. Warranties do not cover damage caused by misuse, unauthorized modifications, lack of maintenance, or external events such as flooding, fire, or power surges.
Payment
Payment is due upon completion of service unless a financing arrangement has been established in advance. We offer financing options through approved programs. Late or missed payments may result in service holds or referral to a collections process.
Financing
Financing is available through third party lenders. Approval and terms are determined by the lender, not by Cloud 9 Heat and Air. We do not guarantee financing approval for any applicant.
Rebates
We help customers identify available rebates from utility companies and government programs. However, rebate approval, processing, and payment are handled entirely by those programs. Cloud 9 Heat and Air is not responsible for rebate denials, delays, or changes to program eligibility.
Limitation of Liability
Cloud 9 Heat and Air is not liable for any indirect, incidental, or consequential damages arising from the use of our services or this website. Our total liability is limited to the amount paid for the specific service in question.
Website Use
All content on this website, including text, images, and service descriptions, belongs to Cloud 9 Heat and Air. You may not copy or reproduce any content without written permission. This website is for informational purposes only. Nothing on it constitutes a binding offer of services.
Third Party Links
This website may link to third party websites such as financing partners, manufacturer pages, or rebate programs. We are not responsible for the content or practices of those sites.
Governing Law
These terms are governed by the laws of the State of Washington. Any disputes will be handled in the appropriate courts in King County, Washington.
Changes to These Terms
We may update these terms at any time. The current version will always be on this page with the date it was last updated. Continued use of this website or our services after an update means you accept the revised terms.
Contact
Questions about these terms can be directed to us at: Phone: 206-750-5042 Website: cloud9heatandair.com/contact
